PRIVACY POLICY
TeensTots Indlovukazi
Effective Date: 05 May 2026
TeensTots Indlovukazi respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us.
1. Information We Collect
We may collect the following information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment providers)
1.2 Non-Personal Information
- Browser type
- IP address
- Device information
- Website usage data (via cookies)
2. How We Collect Information
We collect information when you:
- Register on our website
- Place an order
- Subscribe to our newsletter
- Fill out a contact form
- Interact with us on social media
- Browse our website (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate about your order
- Send marketing emails (if you opt in)
- Improve our website and services
- Prevent fraud and enhance security
We will not sell or rent your personal information to third parties.
4. Payment Security
All payments are processed through secure third-party payment gateways. We do not store your full credit/debit card details on our servers.
5. Cookies
Our website uses cookies to:
- Improve user experience
- Analyze website traffic
- Remember your preferences
You can disable cookies in your browser settings, but this may affect website functionality.
6. Sharing of Information
We may share your information with:
- Payment processors
- IT and website service providers
These parties are required to keep your information confidential and secure.
7. Data Protection & Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
8. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, contact us using the details below.
9. Retention of Information
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and tax obligations
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact: