POPIA Compliance Statement

TeensTots Indlovukazi

TeensTots Indlovukazi is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa.

We collect and process personal information lawfully and transparently for purposes including:

  • Processing orders
  • Customer communication
  • Delivery services
  • Marketing communications (with consent)

We implement appropriate security safeguards to protect personal information against unauthorised access, misuse, or disclosure.

Customers may request:

  • Access to their personal information
  • Correction or deletion of information
  • Withdrawal of marketing consent

Requests may be submitted via:
Email: admin@teenstots-indlovukazi.co.za

WooCommerce Privacy Clause

Our website operates using WooCommerce functionality, which may collect customer information, including:

  • Billing and shipping details
  • Order history
  • Payment information (via secure third-party gateways)
  • Account login information

WooCommerce may also use cookies to:

  • Keep items in your cart
  • Improve shopping experience
  • Enable secure checkout functionality

Payment information is processed securely by third-party providers and is not stored directly on our website servers.

Children’s Privacy Clause

TeensTots Indlovukazi may offer products intended for children and teenagers. However:

  • Purchases must be made by individuals aged 18 or older or under parental supervision.
  • We do not knowingly collect personal information directly from children without parental or guardian consent.
  • If we become aware that a child has submitted personal information without appropriate consent, we will take steps to delete such information promptly.

Parents or guardians who believe a child has provided personal information may contact us for assistance.